Greater Cleveland, OH Westside Company has an immediate need for several Contract-to-hire Patient Account Reps. Flexible work hours: 8:30am 5:00pm four days a week, 10:00am 7:00pm one day a week, and 8:00 am noon one Saturday a month. Salary is $12.00-14.00/hour (based upon experience).
Provide the reason for the outstanding debt to customers and offers approved payment options and calculate appropriate payment plans.
100+ emails and calls a day (inbound/outbound).
Process payments over the phone via check by phone, credit card, hard copy or payment database.
Verify Medicaid eligibility as directed by the client.
Determine eligibility of Free Care for hospital charity programs and send out appropriate paperwork.
Proficient with typing (35+ words a minute).
Familiarity with medical terminology and insurance plans.
Familiarity with AS400, HDX, SMS, HBO, FACS database systems.
Bilingual a plus.
Please make sure that your resume is up to date; qualified candidates please submit your resume for consideration.