Accounts Manager

Garfield Heights, OH

Post Date: 11/01/2017 Job ID: 481155 Industry: Sales
ACCOUNT MANAGER

RESPONSIBILITIES:
Answer telephones promptly and professionally
Maintain continuous evolution of product knowledge
Display a can-do attitude that makes it easy for the customer to do business with
Be able to identify/capable to learn to identify seal profiles and materials
Be able to read or learn to read blue prints
Check on inventory and raw material availability before establishing delivery dates
Provide proposals in a timely manner
Cross reference competitor part numbers and profiles
Track and complete projects in accordance with customer expectations
Demonstrate a willingness and desire to enhance product knowledge and new sales trends
Apply an understanding of customer specific markets and business segments and sell and service accordingly
Apply an understanding of application data and recommend appropriate profile and material
Establishes and maintains customer relationships
Maintain accurate records
Communicate professionally, both verbally and in writing
Work well independently and as part of a team
Resolve conflicts promptly and professionally and provide timely customer follow-up
Customer Service: 30%, Quoting: 20%, Order Entry: 20%, Other Duties (Shop): 15%, Other Duties (Office): 15%
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