Automotive Assistant Service Manager

Oklahoma City, Oklahoma 73107

Posted: 01/23/2024 Industry: Professional Job Number: AA62607214

Job Description

Are you looking to join a growing and highly successful organization?  A large private family-owned automotive dealership is adding an Assistant Service Manager due to growth.  Great opportunity to make an impact!  This role will be with an industry leader and innovator with a strong culture and growth mindset. This role is truly unique and different!

What Matters Most:
  • Support the Service Manager in all aspects to drive customer satisfaction
  • Lead service team to ensure service processes and customer expectations are met
  • Passion to lead and develop teams with a team-first mentality
  • Work closely with the full-service team including advisors, technicians, porters etc.
  • Ensure a smooth functioning service department with energy and a positive attitude
Your New Role:
  • Leadership - lead, and coach service personnel
  • Manage daily service drive operations, scheduling, and customer experience
  • Collaborate with the service team for timely service orders and repairs
  • Handle inquiries, customer concerns, and escalations for prompt resolution
  • Maintain accurate service records and assist in training service department staff
  • Stay updated on industry trends and implement service policies and procedures
Your Experience:
  • 3 + years of automotive service experience
  • Minimum of high school diploma, GED, or equivalent
  • Preferred experience as a Service Advisor or Service Operations
  • Detail-oriented with a multitasking ability
  • Strong communication and collaboration skills
  • Adaptable to new technologies and new processes
  • Time Management & problem-solving abilities
    Gain access to The Reserves Network Team: 
  • Partnership with experienced recruiters that will advise you on all aspects of your job search and career aspirations
  • Direct access to key Leadership.  Your information will reach the decision-makers for this opportunity and many more like this
  • Long-term career partner who will provide you with market intelligence and guidance
Client Benefits: 
  • Industry competitive salary based on your experience/qualifications
  • Health, Vision, and Dental Insurance
  • 401(k) plan
  • PTO
& Much more!
If you have a background that lines up well with the Assistant Service Manager description and are interested in learning more about this opportunity, apply below NOW!  
Studies have shown that people are less likely to apply to jobs unless they meet every qualification. At The Reserves Network we strive to provide the best experience and opportunities for everyone, so if you are excited about this role but your experience doesn’t align perfectly with every qualification listed, we still encourage you to apply. You may be the right candidate for this or other available roles we have.
As an equal-opportunity employer, we value our employees and foster an environment of respect, integrity, and trust in every aspect of employment. However you identify and whatever your background, we encourage you to apply today. 

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