Call Center

Altamonte Springs, FL

Post Date: 09/13/2017 Job ID: 477913 Industry: Clerical

In Bound Call Center Representatives Needed!

 

Call Center Representative:   Top award winning global call center in North Orlando is currently looking for customer service representatives for a customer campaign.   Come be a part of a growing organization that represents top retail stores and top brands .    Culture Is Our thing!  by investing in cool, dynamic workspaces, our people are able to live and breathe the culture of our customer.  Come join our team!

We Offer:

         Base pay plus spiffs , gift cards, and other contest give aways

         $11.00/hour

         8 hour shifts

         Medical, dental, and vision benefits when hired by customer

         Casual work environment

         Career Advancement

         Employee lounges and other perks

Job Description:

         Inbound Calls- No Sales!

         Taking inbound calls for a specific customer about a service

         Trouble shoot and problem solving with customers

         Basic technical troubleshooting with customers via chat

         Representing the brand identity by providing remarkable customer experiences

Requirements:

         Prior customer service experience and loves fashion

         Prior call center experience a plus

         Patience to de-escalate customers and handle difficult situations

         MUST be able to work weekends-NO EXCEPTIONS

         Accurate and strong data entry

         Good grammar

         Computer literacy and strong computer navigation ability

         HS diploma or GED

         Bilingual Spanish and English a plus!

Hours:

         MUST be FLEXIBLE

         MUST be able to work weekends.

         Must be flexible to work 8 hour shifts between 7am and 1am. 

Growth Opportunities:

         Promote from within:  Call Center 2 Representative- Call Center Team Leader- Call Center Manager- Operations-Training- Quality Control

 

If interested please send a resume to: winterpark@trnstaffing.com

 

 

 

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