Customer Service Representative- 2nd Shift
Omaha, NE 68102 US
Job Description
Join a Downtown Omaha insurance company as a customer service representative. This organization provides that small office feel while offering the safety and stability of a Fortune 500 company. An internet-driven company that offers commercial insurance worker’s comp, liability, and commercial auto insurance are looking to expand their customer service department by 25 people! They are looking for experienced phone customer service representatives to start March 6th!
Skip the rush hour traffic and work Monday – Friday 11:30am – 8pm!
Duties of the customer service representative:
- Answer inbound inquiries from policy holders and potential new clients
- Enter inbound leads into the system
- Research and answer questions about insurance policies
- Service accounts and make changes based on company policy and customer needs
Requirements of the customer service representative:
- Phone customer service experience required
- Experience in the insurance industry preferred
What to expect as the customer service representative:
- Starting base pay of $16.21 / hour PLUS incentive pay, averaging $19 / hour together
- 4 weeks of training Monday – Friday 8am-5pm
- Casual dress code
- 3 medical plans, dental and vision
- Additional benefits such as: group accident, critical illness w/ cancer benefits, short-term disability, behavioral health, term life, and identity theft
- Weekly pay via direct deposit or pay card
- Tremendous growth opportunity
If you have the phone experience and you’re looking to take the next step in your customer service career apply today!
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