Customer Service Representative

Avon, OH

Post Date: 09/26/2017 Job ID: 477835 Industry: Technical

Our customer in Avon, Ohio, who is in the Hunting Industry, is looking for a Customer Service Representative to help troubleshoot product when it has broken down. This is a temp-to-hire position (great chance of hire)! Once hired on, you would receive a full compensation package.


If you are a person that works with a sense of urgency, loves a fast paced environment, has the ability to be successful in a non routine atmosphere, comes to work with no drama and just wants to get the job done, this employment opportunity is for you!


Requirements/Duties/Experience:


Call center experience
Track and log all customer calls
Must be mechanically inclined - if know how to take things apart and put back together
Troubleshoot product issues, make appropriate recommendations
Assist with processing customer warranties
Facilitate customer part replacement
Learn and understand process with factories in China and other in order to manage procurement process
Prepare documentation related to customer sales
Purchase orders
Pro Forma Invoices
Commercial Invoices
Packing lists
Protects organization's value - keep information confidential
Contributes to team effort by accomplishing related results
Education requirements:
HS Diploma/Equivalent

If you are interested in this position, please send resume to hlim@trnstaffing.com

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