Customer Service Representative

Clearwater, FL

Post Date: 11/06/2017 Job ID: 474243 Industry: Clerical

The Reserves Network is currently seeking Customer Service Agents for a highly desired client in Clearwater, FL. Work in a fast paced, upbeat, customer focused environment that encourages professional growth and career opportunities. Our client is uniquely designed to give you a genuine atmosphere of the top retail brands that you will be representing.

What we offer:

         $11/hr base pay

         Various incentives and giveaways (specifically throughout the holiday season)

         A fun, fast paced environment

         Temp-to-hire opportunity

         Medical, Dental, and Vision Insurance

         401k plan for tenured associates

         Full and part time opportunities

         All inbound, customer service based positions (no hard sales!)

 

Job duties:

         Assist customers with placing online orders

         Deescalating situations that arise from missing or damaged shipments 

         Offering assistance and guidance for the various product lines

         Certain product lines will allow for additional creativity through educating and assisting customers.

 

Job requirements:

         Must be able to sit for long periods of time

         Must be able to maintain focus while conversations are going on around you

         Must present a friendly and approachable personality on the phone

         Must be able to type a minimum of 25 words per minute (higher requirements on some lines)

         Must possess proper grammar abilities and be able to form coherent sentences.

 

Hours:

Full time positions will vary within a 12-15 hour window. 8 hours per day. Days are typically between the hours of 6am-8pm and evenings between 12pm-3am. Schedule will include one or both weekend days (weekend availability is mandatory) and consist of a 40 hour work week. Overtime is available!

Part time positions will vary within an 8-10 hour window. 6 hours per day. Days are typically between the hours of 6am-8pm and evenings between 12pm-3am. Schedule will include one or both weekend days (weekend availability is mandatory) and consist of a 30 hour work week. Some flexibility is provided.

If interested, please submit your resume to: clearwaterresumes@trnstaffing.com

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