Customer Service Representative

Clearwater, FL

Post Date: 09/21/2017 Job ID: 461904 Industry: Technical

Call Center Representative Call Center Representative: Top award winning global call center in Clearwater, FL is currently looking for INBOUND customer service representatives. Their reputation of 24/7 responsiveness with expert service has led them to become a global powerhouse for over 50 years.

We Offer:

  • Base pay plus spiffs , gift cards, and other contest give aways
  • starting pay with monthly bonuses upon hire
  • Monday through Friday Schedule with weekend off
  • Medical, dental, and vision benefits available with customer when hired
  • Casual work environment
  • Career Advancement

Job Description:

  • Taking inbound calls for a specific customer about a variety of products, services, and warranties
  • Trouble shoot and problem solving with customers
  • Basic technical troubleshooting with customers on certain product lines
  • Representing the brand identity of top clients by providing remarkable customer experiences

Requirements:

  • Prior customer service experience
  • Prior call center experience
  • Patience to deescalate customers and handle difficult situations
  • Accurate and strong data entry 3o wpm
  • Good grammar
  • Computer literacy and strong computer navigation ability
  • HS diploma or GED
  • Be able to work between two computer screens

Benefits:

  • Great Benefit Packages available
  • 401 (K)
  • Medical, Dental, Vision
  • Monthly Bonuses

To apply please click apply or email jzeilmann@trnstaffing. com or call (440)-779-3838

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