Customer Service Representative

Savannah, GA

Post Date: 08/10/2017 Job ID: 476779 Industry: Technical
TRN Staffing is currently recruiting for a High Volume Customer Service Representative for a state-of-the-art distribution center in the greater Savannah area.

Job Responsibilities:
Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Skills and Qualifications:
Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking
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