Field Service Technician

Canton, OH

Post Date: 12/04/2017 Job ID: 477771 Industry: Technical
Our customer in Canton, Ohio is searching for a Field Service Technician. As a Service Technician you will independently carry out service visits (national and international) you receive from the service coordinator and provide excellent service to their installed base in a safe way.

Pay: $50,000.00/year plus bonus.

Requirements:

Mechanical experience (vocational education) acquired through education or experience
Good spoken and written English
2+ years of work experience in a similar position in a technical industry and field service

Duties:

Preventative machine maintenance
Focus on safety and quality
Provide inspections, supervision and support on delivered projects and products
Ensuring all service requests are dealt with independently
Periodically being on stand-by in case of service provision outside of office hours
Provide the service coordinator adequate feedback in writing
Provide customers and/or operators with (on-site) training
Turning complaints into structural product improvements
Advise on spare parts and inventory checks

Competencies:

Customer focus - internal and external, ability to empathize with customer situations
Flexibility - adjusts easily, open to new ideas, approaches problems as opportunities for improvement
Team work - works with others, shares information, supports others, listening, ask questions, provide feedback - social and a good communicator
Innovative - open to possibilities for improving matters and methods
Initiative - looks for more responsibilities and personal challenges. Displays an enthusiastic attitude and excellent efforts, come up with ideas or solutions on own initiative, adjusts old ways of working if new insights are acquired
Strong drive to achieve results, good negotiator
Self-starter - consistent and persuasive in executing activities
Pro-active communicator and problem solver
Self-motivated, highly organized, detailed and stress resistant
Must have basic commercial knowledge and experiences

If you are interested in this position, please send resume to cgilbert@trnstaffing.com
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