Kennesaw, GA 30144
Provide excellent customer service to patients and internal departments.
Heavy Data Entry involving updating patient information and invoicing.
Identify and resolve routine outstanding claims,
Generate and analyze diverse reports and work lists in the identification and resolution of general patient account issues.
Assist in the resolution of outstanding payments from past due accounts; ensure timely receipt of claim payments; processing payments accordingly and reconciling all necessary data.
Perform all responsibilities in compliance with company policies and procedures; ensuring timely and complete documentation of activities performed.
May serve as a point of contact for customers and/or external vendors in response to inquiries and unresolved issues; may mentor other staff as applicable.
Assist with various projects as assigned by direct supervisor, and other duties as assigned.
High School Diploma required.
Medical background preferred but not required.
1-2 years of strong customer service experience, heavy data entry required, invoicing and Excel experience required.
General computer skills with working knowledge of word processing, spreadsheet, and email applications.
Detail oriented with good analytical, organizational skills and interpersonal skills, with the ability to work cohesively within a team environment.
Excellent oral and written communication skills to effectively communicate with customers and all levels of management.