Account Representative

Rocky River, OH 44116

Post Date: 02/07/2018 Job ID: 485515 Industry: Clerical
Rocky River, OH Company is seeking several Patient Account Reps; this is a temp-to-Hire position. Shift days/hours are M-F, 8:00 am - 5:00 pm (4 days a week) and 10:00 am - 7:00 pm (1 day a week), and one Saturday (8:00 am - noon) shift per month. Training schedule is M-F, 8:30 am - 5:00 pm; other flexible scheduling options are available after training. Salary is $12.00-$14.00 an hour (based on experience); $13-15 an hour with bonuses and benefits once hired.
Job Responsibilities:
Provide the reason for the outstanding debt to customers and offers approved payment options and calculate appropriate payment plans.
Process payments over the phone via check by phone, credit card, hard copy or payment database.
Verify Medicaid eligibility as directed by the client.
Determine eligibility of Free Care for hospital charity programs and send out appropriate paperwork.
Job Requirements:
High school diploma is required, but some higher education is ideal.
Strong communication and listening skills, an ability to analyze situations and problem-solve.
Typing and strong computer experience.
Ability to work as a team player, being goal-oriented, possessing an aptitude for multi-tasking and working in a fast-paced environment.
Ability to work as a team player, being goal-oriented, possessing an aptitude for multi-tasking and working in a fast-paced environment.
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