Call Center

Altamonte Springs, FL 32701

Post Date: 08/08/2018 Job ID: 495182 Industry: Clerical

Call Center Representative



Call Center Representative

Top award winning global call center in Altamonte Springs is currently looking for customer service representatives for multiple customer campaigns. Come be a part of a growing organization that represents top retail stores and top brands . CULTURE IS OUR THING! BY investing in cool, dynamic workspaces, our people are able to live and breathe the culture of customer. Come join our team!

We Offer:
Base pay plus spiffs , gift cards, and other contest give aways
$11.00
FT
Medical, dental, and vision benefits
Casual work environment
Career Advancement
Employee lounges and other perks

Job Description:
Inbound Calls- No Sales!
Taking inbound calls for a specific customer about a variety of products, services, and warranties
Trouble shoot and problem solving with customers via email and chat
Basic technical troubleshooting with customers on certain product lines
Representing the brand identity of top clients by providing remarkable customer experiences

Requirements:
Prior customer service experience
Prior call center experience a plus
Patience to de-escalate customers and handle difficult situations
MUST be able to work weekends-NO EXCEPTIONS
Accurate and strong data entry
Good grammar
Computer literacy and strong computer navigation ability
HS diploma or GED

Hours:
MUST be FLEXIBLE
MUST be able to work weekends.
Must be flexible to work shifts between 3pm and 3am Will have shifts in between these hours
Typical 8 hour shifts
Promote from within: Call Center 2 Representative- Call Center Team Leader- Call Center Manager- Operations-Training- Quality Control


Benefits:

         Multiple Healthcare Plans

         Dental

         Vision

         Accident, Disability, Life

         Direct Deposit/Pay Cards

         Referral Bonuses

 

If interested please send a resume to: winterpark@trnstaffing.com

 

Since 1984, The Reserves Network continues to partner with the finest employers to provide opportunities within the office, industrial, professional and technical markets. As a family- and veteran-owned company, we focus on candidate experience and workplace culture for the nearly 20,000 employees we place annually. 

 


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