Elizabethtown, KY 42701
Mid shift, Monday thru Saturday 11AM-8PM (Will train on a first shift then move to mid)
Research questions using available information resources
Advise user on appropriate action
Redirect problems to correct resource
Identify and escalate situations requiring urgent attention
Track and route problems and requests and document resolutions
Inform management of recurring problems
Stay current with system information, changes and updates
Basic computer skills.
Customer service via telephone.
Previous customer service experience
Ability to work well under pressure
Prescreen testing required
If interested, please send your resume to: Elizabethtown@trnstaffing.com