Claims Administrator CSR

Altamonte Springs, FL 32701

Post Date: 07/30/2018 Job ID: 494265 Industry: Clerical
 

Claims Processing CSR

 

Our client has been an Insurance industry leader in the Central Florida  area for over 16 years.  Due to unexpected turnover, we are currently searching for motivated, experienced, dedicated Claims Processing CSR candidates to fill their open positions.

 

Duties include:

         Interact with customers to provide information in response to inquiries about products and services.

         Take or enter orders, cancel accounts, or to obtain details of complaints.

         Assist the Claims Adjusters by staging payments

         Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.

  • Mail form letters as directed
  • Collect policy/claim information and create folders.
  • Update all data bases
  • May perform other duties as needed
  • Cover Reception on a rotation basis with team

 

Requirements include:

         Excellent customer service and communication skills.

         Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

         Strong time management skills.

         Knowledge of administrative and clerical procedures and systems such as word processing, spread sheets, database and presentation skills.

         Solid critical thinking skills and follow through on assigned tasks

         Experience handling sensitive and confidential information

         Excellent verbal and written communication skills

         Able to lift files and boxes up to 25 lbs.

         High School Diploma or GED, however, higher education is a plus!

         Bilingual Spanish is a plus!

         2+ years Customer Service Experience

 

Benefits:

         Multiple Healthcare Plans

         Dental

         Vision

         Accident, Disability, Life

         Direct Deposit/Pay Cards

         401(k)

         Referral Bonuses

 

If interested please send a resume to: winterpark@trnstaffing.com and then call us at 407.774.7770 today!

 

Since 1984, The Reserves Network continues to partner with the finest employers to provide opportunities within the office, industrial, professional and technical markets. As a family- and veteran-owned company, we focus on candidate experience and workplace safety for the nearly 20,000 employees we place annually. 

 


Apply Online

Not ready to apply?

Send an email reminder to:

Share This Job:

Related Jobs: