Customer Service Representative
Altamonte Springs, FL 32701
Bilingual (Spanish) Claims Processing CSR
Our client has been an Insurance industry leader in the Central Florida area for over 16 years. Due to unexpected turnover, we are currently searching for motivated, experienced, dedicated Claims Processing CSR candidates to fill their open positions.
Update Litigation Module in Claims Cube (C3) with litigation information
Request missing litigation information from attorneys to complete module
Review and update C3 data as directed
Performs other assigned tasks or duties as required or directed
Ability to follow through on assigned tasks with accuracy
Must possess excellent written and verbal communication skills.
Advanced knowledge of a variety of computer software applications in word processing, spreadsheets, database and presentation software. (Microsoft Office platform.)
Candidate should have insurance claims experience as well as prior experience reviewing legal documents
Excellent customer service and communication skills.
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Strong time management skills.
Knowledge of administrative and clerical procedures and systems such as word processing, spread sheets, database and presentation skills.
Solid critical thinking skills and follow through on assigned tasks
Experience handling sensitive and confidential information
Excellent verbal and written communication skills
Able to lift files and boxes up to 25 lbs.
High School Diploma or GED, however, higher education is a plus!
Bilingual Spanish is a plus!
2+ years Customer Service Experience
Multiple Healthcare Plans
Accident, Disability, Life
Direct Deposit/Pay Cards
- Pay is $15.00 per hour.
If interested please send a resume to: firstname.lastname@example.org and then call us at 407.774.7770 today!
Since 1984, The Reserves Network continues to partner with the finest employers to provide opportunities within the office, industrial, professional and technical markets. As a family- and veteran-owned company, we focus on candidate experience and workplace safety for the nearly 20,000 employees we place annually.