Jacksonville, FL 32256
Data Entry Clerk
Our client has been an industry leader in the Jacksonville area for years. Due to office growth, we are currently searching for motivated, self-starter candidates to fill their open positions.
Interact with customers to provide information in response to inquiries about products and services.
Take or enter orders, cancel accounts, or to obtain details of complaints.
Handle and resolve complaints.
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Recommend potential products or services to management by collecting customer information and analyzing customer needs.
Excellent customer service skills.
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Strong time management skills.
Solid critical thinking skills.
Experience with customer relationship management (CRM) software a plus.
Multiple Healthcare Plans
Accident, Disability, Life
Direct Deposit/Pay Cards
<If interested, please send resume to: firstname.lastname@example.org>
Since 1984, The Reserves Network continues to partner with the finest employers to provide opportunities within the office, industrial, professional and technical markets. As a family- and veteran-owned company, we focus on candidate experience and workplace safety for the nearly 20,000 employees we place annually.