Cleveland, OH 44114
Will serve as Director of First Impressions (Receptionist).
Abstract Leases (lease review and abstracting).
Prepare and distribute Tenant Welcome packages.
Prepare and maintain property and tenant files, including property binders, Certificates of Insurance, W-9s, HVAC contracts, etc.; proposal preparation.
Manage signage installation and removal at all properties.
Maintain percentage rent file, tenant insurance file, and stacking plans.
Scan, mail, distribute and file monthly operating reports; prepare labels, envelopes, certified mail and overnight packaging.
Manage window and carpet cleaning programs at properties.
Coordinate and plan tenant appreciation events.
Work order system support for the Client Services Coordinator.
Prepare for and attend meetings with Property Managers, including maintaining the agenda, action items and minutes. Ensure processes and procedures discussed in meetings are documented and implemented.
Assist Property Managers with MRI including budget information and entry and pulling reports. Track tenant rent payments in MRI.
Place billing calls to tenants for rent payments, prepare reports on results and send to Property Manager and property owner.
Miscellaneous: typing and preparation of tenant merge letters as well as various letters and documents as requested by Property Manager, tenant and owner communication, and vendor communication, coordination and supervision; any other managerial department support misc. departmental correspondence, typing, mailing, filing, reporting, etc.
Performs other duties as assigned.
High School diploma required; college degree preferred.
Knowledge of commercial real estate and experience in commercial real estate a plus.
Must be skilled with Microsoft Office including Word, Excel, PowerPoint and Outlook.
Property management software (MRI) knowledge a plus.