Telemarketing Specialist

Lutz, FL 33558

Post Date: 04/20/2018 Job ID: 488892 Industry: Converted

Telemarketing Specialist

SUMMARY:

This position is primarily responsible for TeleMarketing activities for the Product Inspection North America (PINA)  Business Division. The position is structured to generate new product and service sales leads and tonurture marketing leads for assigned rep territories.  New sales lead will be identified through outbound TeleMarketing phone calls and captured in the SalesLogix data base. TeleMarketing activities include participation in outbound calling of specified segment marketing campaigns, invitations to PINA
events, qualification of customer contact information, and nurturing of leads until they are salesready.

 DUTIES AND RESPONSIBILITIES:
Qualify incoming inquires through TeleMarketing for Product Inspection (PI) products to determine if
they are Sales Ready Leads or remain as Prospects within our SalesLogix database.
Regular nurturing of Prospects through TeleMarketing until they either become a Sales Ready Lead
or a Dead contact within SalesLogix.

Support specific PI market penetration & segment marketing programs by conducting base line marketing
research on Accounts, Contacts, and Market Segments using the internet, TeleMarketing / Teleresearch,
and direct mail. Support specific Product & Service follow up initiatives including customer satisfaction surveys, quote follow up, TeleMarketing quote generation, closing, and follow up.
Maintenance of the SalesLogix Account and Contact database including data entry, maintenance, and
cleanup activities.

Assistance with Marketing, Sales, Service, and Administration functions as required including assembly
and fulfillment of campaigns (such as mailers), compilation of reports and statistics, and assistance in
relieving the main switchboard operator during break and time off periods.
Work with other company organizations on joint projects and programs.
Other duties as required to meet department deadlines or Customer commitments.


DESIRABLE KNOWLEDGE, SKILLS AND ABILITIES

Extroverted personality with a pleasant personality, excellent phone skills and presence.
Excellent command of the English language (written and verbal).
Computer skills: Microsoft Office including Word, Excel, and Outlook are required.
Experience in SalesLogix desired or another CRM system is a plus.
Successful telesales experience (proactive not reactive) preferably in a business to business
industrialenvironment.
Technical aptitude with ability and desire to learn the basics about our customer s and our product lines is
important.
Willingness to learn about new TeleMarketing / Teleresearch
approaches and practices to become more effective.
Strong desire to work in a team oriented collaborative environment, be flexible to change, and motivated
to excel.
Must be willing to spend the majority of the work day on the phone and/or performing data entry and
maintenance using a computer.

Education:
High school diploma or equivalent.

Pay rate: $16.75 - $21.87/hr DOE

If you meet the above requirements, experience and education, please forward your email to:  Tampa@TRNstaffing.com and follow up by calling 813-258-4101.

The Reserves Network is a mid-sized, family owned staffing firm that specializes in full service staffing. Currently, we are hiring for a Client located in the outskirts of Tampa, for a temp to hire opportunity

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