Avon Lake, OH 44012
Avon Lake, OH
Hours: M-F, 8:30 am - 5 pm.
Salary: $15-17 an hour.
Proactively contacts customers through collection calls and ensure efficient follow-up including both calls and emails.
Negotiates payment schedules within department guidelines.
Responsible for the timely preparation of collection letters including final demands.
Effectively monitors and manages customer deductions.
Provides periodic reporting to management on customer aging.
Reconciles accounts by researching missing payments or misapplied payments when applicable.
Collaborate with billing, accounts receivable, and various other internal departments to resolve disputes.
Researching returns and issuing credits.
Performs other duties and assignments as directed by management.
High School diploma or equivalent required.
Must have 2 years experience in credit / collections.
Proficient in the use of Microsoft Office (Excel and Word).
Macola enterprise or other ERP experience required.
Ability to communicate effectively, verbally and in writing, ability to multi-task is essential and must work well under pressure / deadlines, impeccable business etiquette and professionalism, a high degree of independent judgement is required to evaluate and determine account handling and resolution, strong math aptitude, attention to detail and accuracy, ability to work in a team environment, able to adapt and respond to changing business needs, and must work with and maintain confidential information.
If interested, please send resumes to TrnPro@trnstaffing.com