Admin Assistant

Suwanee, GA 30024

Posted: 08/31/2023 Industry: Clerical/Office Job Number: WC349739814

Job Description

Admin Assistant / Benefits Coordinator
Location: Suwanee, GA 30024.
Type of Employment: Direct-Hire 
Industry: Health Insurance
Hours: M-F, 8:30a-5p.
Job Summary: Our client, a small, stable firm, recognized for being a leader in insurance benefits, is seeking a Benefits Implementation and Claims Coordinator (B.I.C.C.). The B.I.C.C owns the administration and implementation of our client’s employee benefit packages and claims management. This position is responsible for managing annual open enrollment, resolving claims issues, developing, and maintaining relationships with both internal and external partners and carriers. The position is responsible for verbal and written employee communication. The position requires exemplary communication skills, exceptional customer service, problem-solving abilities, attention to detail, follow-up, and a sense of urgency. To be successful, you will need to be self-motivated, a self-starter, and a continuous learner.
  • Create, update, and maintain Employee Navigator* system including internal and external training.
  • Conduct annual employee benefit meetings.
  • Create and distribute client-customized employee benefits books, legal notices, and other communication pieces.
  • Post LinkedIn / Facebook / Blog articles.
  • Update and maintain templates for employee benefits communications using Microsoft Publisher, Microsoft PowerPoint, Zoom, Easy Apps*, and other relevant software.
  • Create and distribute a monthly wellness newsletter.
  • Answer telephones, provide accurate information to callers, resolve problems, answer questions, take detailed messages, actively engage, and identify ways to assist clients and their employees.
  • High School Diploma/GED required, associate or bachelor’s degree preferred.
  • Understand industry-specific systems, how to maximize their use, and how changes in the industry can be captured using software.
  • Proficient with: Microsoft Office Suite software (Publisher, Excel, PowerPoint, Word, and Outlook).
  • CRM systems experience with: Agency Bloc*, Employee Navigator*, Easy Apps*, Zoom, HR360*
  • Social Media Mail experience with LinkedIn & Facebook.
Benefits: Medical, Dental, Vision, Life Insurance, Short and Long-term disability, and 401K with match.
About The Reserves Network
The Reserves Network is a family-owned and veteran-founded company. Since 1984, we have been bringing employers and job seekers together in a variety of industries and positions. 
As an equal opportunity employer, we value our employees and foster an environment of respect, integrity, and trust in every aspect of employment. However, you identify and whatever your background, we encourage you to apply today.
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