Bilingual Call Center Agent

Houston, TX 77057

Posted: 09/12/2023 Industry: Clerical/Office Job Number: TS964989911

Job Description

Step into the role of the Call Center Agent, to impact one of Houston's dedicated public health clinics. Join a leading healthcare facility where you will provide excellent customer service and proper telephone etiquette to answer incoming phone calls, schedule and reschedule appointments for WIC customers based on their requests, and participate and contribute to staff meetings, in-house committees, outreach activities, and quality improvement.

Don’t miss this chance to join an innovative and dedicated team.

What Matters Most:
  • Competitive hourly rate of $20.00
  • Temporary opportunity to gain hands-on experience and expand your skillset
  • On-site position in a collaborative and supportive environment 
  • Located in the Galleria area in Houston, TX
  • Specialty: Public Health
Your New Role:
Join a leading public health clinic in the Uptown Galleria area of Houston, TX. As the Call Center Agent, you will have a profound impact on the patient experience as you answer incoming calls, schedule WIC appointments, and handle requests from the public about formula exchanges, complaints, and other general information questions.

Work Schedule: Monday – Wednesday, 8:00 a.m. – 6:00 p.m., Thursdays, 8:00 a.m. – 3:00 p.m., and Fridays, 8:00 a.m. – 2:00 p.m.

Be part of an innovative team that is dedicated and committed to delivering quality patient care in the surrounding communities that help make Houston a great place to live!

Your Experience:
  • A High School Diploma or GED is required
  • One year of experience in a clerical, medical office, or customer service is required; WIC and Call Center work experience is highly preferred
  • Bilingual in English and Spanish is required
  • Must be able to type more than 25 words per minute
  • Strong attention to detail, written and verbal communication, and time management skills are required
Your New Organization: 
Join a patient-centric facility known for being patient-centric, resourceful, and dedicated to promoting health and safety in the Harris County region. As an employee of Team1Medical, you have access to health, vision, and dental insurance and a robust 401(k) plan. Get paid weekly through direct deposit for every hour you work.

Ready to take the next step towards career fulfillment as a Call Center Agent with a renowned public health practice? Unlock your prescription for success in healthcare with Team1Medical – apply today. 

For additional information, call 713-590-2980.
Your Career Partner: 
A Reserves Network Company, Team1Medical is a respected healthcare staffing agency committed to uniting remarkable talent with enriching opportunities. Our deep-rooted industry expertise ensures we are your steadfast partners on your path to growth in your medical career. Submit your application for consideration in this and other positions and gain exclusive access to our mobile app for job notifications.

As an equal opportunity employer, we value our employees and foster an environment of respect, integrity, and trust in every aspect of employment. However you identify and whatever your background, we encourage you to apply today.
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