Bilingual Customer Service Representative

Omaha, NE 68102

Posted: 02/24/2023 Industry: Clerical/Office Job Number: SK244771216

Job Description

Join a Downtown Omaha insurance company as a bilingual customer service representative.  This organization provides that small office feel while offering the safety and stability of a Fortune 500 company.  An internet-driven company that offers commercial insurance worker’s comp, liability, and commercial auto insurance are looking to expand their customer service department by 25 people!  They are looking for experienced phone customer service representatives to start March 6th


Pick between two different shifts: Monday – Friday 11:30am – 8pm or 8:00am-5:00pm!  


Duties of the bilingual customer service representative:

  • Answer inbound inquiries from policy holders and potential new clients
  • Enter inbound leads into the system
  • Research and answer questions about insurance policies
  • Service accounts and make changes based on company policy and customer needs


Requirements of the bilingual customer service representative:

  • Phone customer service experience required
  • Experience in the insurance industry preferred


What to expect as the bilingual customer service representative:

  • Pay range of $43000 - $49000 / year - this is a base pay hourly wage PLUS commission role (paid for every call / activity completed) 
  • 4 weeks of training Monday – Friday 8am-5pm
  • Casual dress code 
  • 3 medical plans, dental and vision 
  • Additional benefits such as: group accident, critical illness w/ cancer benefits, short-term disability, behavioral health, term life, and identity theft
  • Weekly pay via direct deposit or pay card 
  • Tremendous growth opportunity


If you have the phone experience and you’re looking to take the next step in your customer service career apply today!


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