Bilingual Patient Account Representative

Houston, TX 77064

Posted: 01/16/2023 Industry: Clerical/Office Job Number: GD64598113

Job Description

Bilingual Patient Access Representative
$18 $19/hr.
Northwest Houston
Monday – Friday 8 am – 5 pm
Temp to Hire
An elegant ENT doctor’s office in the Katy area is looking for a Bilingual Patient Account Representative to assist patients and staff. This position's primary role includes scheduling appointments for patients by telephone for a high-volume multi-physician specialty care practice. 
 Bilingual Patient Access representative’s Essential Duties and Responsibilities:
  • Answer incoming calls, respond to inquiries, direct caller to appropriate personnel, or initiate a triage telephone encounter for response by medical personnel
  • Schedule appointments and enter appointment dates and times
  • Record all  filled or canceled appointments  
  • Maintains accurate physician and audiologist schedules
  • Reschedules all patients and update the calendar
  • Gather the patient’s demographic and insurance information to verify eligibility
  • Assist with referral and online appointment scheduling 
  • Transfer phones to night service and retrieve messages from the answering service
Bilingual Patient Access Representatives’ Qualifications:
  • Must be bilingual [conversational] 
  • High School diploma or GED.
  • One year of medical front office experience
  • Scheduling and appointment setting including calendaring
  • Microsoft Office, Word, and Excel basic knowledge
  • Understanding of HIPPA laws
  • Pleasant and friendly demeanor
Excellent Benefits: 
  • Medical, prescription drug, vision, dental, and mental health options
  • HAS Plan
  • Beautifully decorated office space
  • Fun-loving staff to support your role
  • Free Parking
  • Relax in a gorgeous office breakroom
  • Temp to Hire opportunity
Apply today and use your bilingual skills to converse with staff and patients by making their visit to the ENT facility a positive experience.
About Resource Staffing
 Resource Staffing is an affiliate of The Reserves Network, a family-owned and veteran-founded company. Since 1989, we have been bringing employers and job seekers together in various industries and positions throughout Texas. As an equal-opportunity employer, we value our employees and foster an environment of respect, integrity, and trust in every aspect of employment. However you identify and whatever your background, we encourage you to apply today.

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