Clerical

Ottawa, IL 61350

Posted: 03/07/2019 Industry: Clerical Job Number: 505579

Inside sales

 

Our client has been a manufactures of all types of V-Belts, V-Ribbed Belts, Timing Belts, and Variable Speed Belts for both original equipment and service parts in the automotive, recreational, and industrial markets in the LaSalle County area for over 45 years. Due to continuous growth we are currently searching for motivated candidates to fill their open positions.

 

Duties include:

         Interact with customers to provide information in response to inquiries about products and services.

         Take or enter orders, cancel accounts, or to obtain details of complaints.

         Handle and resolve the complaints.

         Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.

         Answer customers' questions about products, prices, availability, product uses, and credit terms.

         Recommend potential products or services to management by collecting customer information and analyzing customer needs.

         Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.

 

Requirements include:

         Proficient in Microsoft Excel (A MUST), Microsoft Word, and Microsoft Outlook.

         Excellent time management skills.

         Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

 

Benefits:

         Multiple Healthcare Plans

         Dental

         Vision

         Accident, Disability, Life

         Direct Deposit/Pay Cards

         401(k)

         Referral Bonuses

           

 

For more information contact our Streator office at 815-672-2020

 

If interested please send a resume to: streator@trnstaffing.com

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