Credit and Collections

North Ridgeville, OH 44039

Posted: 06/13/2019 Industry: Accounting Job Number: 511000
Credit Collections Specialist
Assignment: Temporary Position (Approximately 2-3 Months)
Location: North Ridgeville, OH
Hours: 8-4:30 M-F.
Pay: $13-$16 based on experience.
Summary: The Credit Collections Specialist performs multiple activities involved in the customer billing cycle by creating and processing invoices, using an automated (SAP) or when necessary, a manually generated system. Provides training for and assists the Billing Specialist in resolving non-routine issues and answering questions. Coordinates invoice processing on customer accounts.
Essential Functions:
Administers company credit application process by reviewing the credit application, establishing lines of credit, conducting financial analysis including third party report review and makes recommendations to director of credit
Conducts credit collections by prioritizing credit reviews for existing accounts, contacts customer and sales, issues Letter of Credit, coordinates activities with customer service and ensures proper follow-up.
Manages accounts receivables aging including researching and applying payments, preparing and updating aging reports and reviewing with regional sales managers and sales representatives.
Prepares and sends invoice copies and letters of collection correspondence to customers and sales representatives. Prepares, prints and reviews statements and statement holds monthly. Prepares, enters and prints invoices daily. Prepares and analyzes special, customized reports related to billing.
Processes tax credits check requests, phone payments, demand letters, turning over accounts and other requested documentation to expedite account payments.
Verifies and signs vouchers as legally required.
Submits credit requests, sales transfers, debit memos for check requests and account write-offs.
Makes collection calls on past due accounts. Collection; Customer Service; Order Entry, etc.) to assure billing information is correct and received in a timely manner.
Assists with cash receipts and returns processing as needed; Assists with internal and external inquiries.
Provides accounts receivable-related assistance to upper management and auditors as required. Provides training and answers billing-related questions for the Billing Specialist. Provides billing-related assistance to upper management and auditors as required.
Performs additional tasks including: obtaining proof of deliveries and tax exemption certificates; creating payment spreadsheets; verifying and processing address changes; following-up on returns; researching youth account contacts for invoice and payment information and general filing. Performs quality checks to verify billing data is correctly entered.
Combines, retypes or cancels invoices when required. Mails and/or faxes credit memos to customers.
Creates special invoices for customers and the Sales and the Collection Departments, as requested.
Reviews and approves invoices requiring special instructions.
Interacts and communicates with customers, field sales force and multiple departments (Sales;
Researches billing discrepancies to quickly resolve any issues.
High School Degree or equivalent required; Associate s Degree in Accounting preferred.
Minimum 5+ years experience in invoice processing, general accounting and Accounts Payable/ Receivable required. SAP experience required. Accurate 10 key (by touch) required.
Strong proficiency with MS Office applications, primarily Excel and Lotus Notes. Strong customer service focus. Strong analytical, math and decision-making skills. Strong teamwork skills with the ability to establish and maintain positive and effecting working relationships with multiple departments.
Excellent written, oral and interpersonal communication skills. Excellent time management, analytical and organizational skills.
Ability to rely on experience and judgment to plan and accomplish goals. Ability to manage multiple assignments and work independently within deadlines. Ability to maintain confidentiality on invoicing issues. Ability to work courteously and tactfully with customers, sales representatives and employees.
Careful attention to detail and accuracy required.

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