Customer Account Manager

Omaha, NE 68127

Posted: 01/12/2023 Industry: Clerical/Office Job Number: RJ4265813111

Job Description

The Reserves Network has partnered with a family-owned Omaha based company has been in business for over 35 years and looking to add a Customer Accounts Manager  to their team. Offering a great company culture, that provide the best service in the industry through hard work, dedication and innovative technology.

 Responsibilities of the operations assistant:
  • Perform routine solicitations and follow up with designated account contacts in person, via email, or other electronic forms of communication, even when no freight is available.
  • Build relationships through daily interactions with current customers, operations and logistics personnel, shippers, consignees, support departments, and sales.
  • Collaborate with Load Planners and Driver Managers to ensure customer and company needs are communicated and met.
  • Monitor freight commitments and on time service for key accounts to ensure they are being met by both the company and our customers.
  • Oversee order entry accuracy and customer website updates and accessorial.
  • Act as a liaison between Sales and Operations to negotiate rates with current customer base for new lane opportunities.

Requirements of the operations assistant:
  •    1 year experience transportation customer service 

Perks of the operations assistant:
  • Benefits:   full medical, dental, vision, 401k
  • Pay starting at $45k  to $55k annually
  • Monday through Friday schedule 8am to 5pm with one Saturday a month 8am to 12pm

The Reserves Network is a family-owned and veteran-founded company. Since 1984, we have been bringing employers and job seekers together in a variety of industries and positions. 

As an equal opportunity employer, we value our employees and foster an environment of respect, integrity and trust in every aspect of employment. However you identify and whatever your background, we encourage you to apply today or you can download our mobile app to receive and accept real-time job notifications.

EEO//Veteran/disability Employer 

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