Customer Service - Logistics Specialist - 2nd shift

Medina, OH 44256

Posted: 02/08/2024 Industry: Clerical/Office Job Number: KG40478028

Job Description

Customer Service - Logistics Specialist 
Our client, a leading logistics company in the country, has a large need for Customer Service Specialists due to company growth!  
2nd shift:  2:00pm – 10:00pm
Payrate:  $17.00 to $20.00 an hour (depending on experience)
What You Will Do: Provide customer service to both internal and external customers. 
  • Taking customer orders, giving pricing information, performing consultative sales, and explaining services and benefits to customers 
  • Support to new and existing customers 
  • Update customers regarding shipments as required via phone, email, and webbased channels 
  • Handle and resolve complaints
  • Monitor shipments from order entry through delivery to ensure on-time performance is met
  • Other duties as needed
What You Need: 
  • Minimum of 2yrs industry experience 
  • Strong time management skills
  • Excellent communication, orally and written
  • Knowledge of administrative and clerical procedures including basic computer skills 
  • Solid critical thinking skills and detail oriented 
What's in it For You? 
  • Multiple Healthcare Plans 
  • Dental 
  • Vision 
  • Accident, Disability, Life 
  • Direct Deposit/Pay Cards 
  • 401(k) 
  • Referral Bonuses 
The Reserves Network is a family-owned and veteran-founded company. Since 1984, we have been bringing employers and job seekers together in a variety of industries and positions.  
As an equal opportunity employer, we value our employees and foster an environment of respect, integrity and trust in every aspect of employment. However you identify and whatever your background, we encourage you to apply today or you can download our mobile app to receive and accept real-time job notifications. 
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