Customer Service / Sales Support Representative
Omaha, NE 68127 US
Job Description
This company is a leading global provider of energy and data transmission solutions to commercial clients and has been operating for over 70 years. They are dedicated to maintaining a culture that promotes growth, positivity, and innovation, and promote culture with unique perks including company BBQ’s and beer cart Fridays. They are looking to add a sales support customer service representative to their close-knit team!
Duties of the customer service / sales support rep:
Receive and respond to up to 75 calls and emails/day from clients regarding orders
Check and relay shipment status and tracking information on shipped orders
Confirm order receipt via fax and email
Enter and address customer complaints and concerns
Make corrections on orders in the system that have not been shipped
Work closely with sales teams to help orders meet customer requirements
Requirements of the customer service / sales support rep:
Typing speed of 50 wpm
2 years customer service experience
Post high school education preferred
M-F 8am-5pm schedule
Pay starting at $19/hour
Full benefit package
Terrific company culture
If you have experience in customer service and you’re looking for the next step in your career apply today!
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