Customer Service

Brooklyn, OH 44144

Posted: 03/18/2019 Industry: Clerical Job Number: 504803

Customer  Service

 

The Reserves Network is currently seeking a Customer Service Representative to work at a great company located on the West side of Cleveland. The position responsibilities include:  Interact with costumers and costumer accounts, keep customer files organized and up to date, understand product lines, and actively problem solve.

 

Essential Job Functions:

         Enter purchase orders into system (phone, fax, or email)

         Process purchase order confirming s/acknowledgments

         Processing Credit Card Orders (Preauthorization and settlements)

         Have good knowledge of product lines, delivery and shipping information

         Receive all telephone calls from customers

         Give price quotations, delivery information, terms and other related information to customer.

         Authorization and follow-up for return goods authorizations (RGA)

         Process credit check information on all new customers

 

Qualifications:

            Education & Certifications: High school graduate

            Experience: 0-1 year general office experience

 

Key Competencies:

Analytical thinking, initiative, teamwork, customer Service and cooperative

 

Physical Requirements: Long periods of sitting/standing at an individual work station, heavy computer work 

 

Benefits:

  • Multiple Healthcare Plans
  • Dental
  • Vision
  • Accident, Disability, Life
  • Direct Deposit/Pay Cards
  • 401(k)
  • Referral Bonuses

           

If interested please send a resume to: Lakewood@trnstaffing.com or call us today at 216-227-3600!

 

Since 1984, The Reserves Network continues to partner with the finest employers to provide opportunities within the office, industrial, professional and technical markets. As a family- and veteran-owned company, we focus on candidate experience and workplace culture for the nearly 20,000 employees we place annually. 

 

 

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