Customer Service

Elizabethtown, KY 42701

Posted: 04/15/2019 Industry: Clerical Job Number: 508356

Customer Service Representative

Local company, with a long-standing partnership with Hardin County, is hiring for Customer Service Representatives for their busy call-center.  Due to business growth, this company is hiring now!

 

Duties include:

         Research questions using available information resources in their call-center

         Advise user on appropriate action

         Redirect problems to correct resource

         Identify and escalate situations requiring urgent attention

         Track and route problems and requests and document resolutions

         Inform management of recurring problems

         Stay current with system information, changes and updates

 

Required Skills:

         Customer Service experience in a call-center is preferred

         Basic computer skills, including data entry skills

         Phone etiquette

         Prescreen testing required

         Must be 18

 

Benefits:

         $11/hr to start

         Weekly pay

         Referral Program

         Insurance benefits

 

Since 1984, The Reserves Network continues to partner with the finest employers to provide opportunities within the office, industrial, professional and technical markets.

As a family and veteran-owned company, we focus on candidate experience and workplace culture for the nearly 20,000 employees we place annually.

 

If interested please call the Elizabethtown office at 270-982-3191 or send a resume to: Elizabethtown@trnstaffing.com  


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