Customer Service Representative
Brooklyn, OH 44144
Customer Service/Order Entry
Location: Brooklyn, OH
Salary: $14 an hour.
Hours: 8am-5pm or 9am-6pm; may eventually go to 10am-7pm shift.
Enter purchase orders into system (phone, fax, or email); 40-60 orders per day and each order is 1-5 pages.
Process purchase order confirming s/acknowledgments.
Processing Credit Card Orders (Preauthorization and settlements).
Have good knowledge of product lines, delivery and shipping information.
Receive all telephone calls from customers.
Give price quotations, delivery information, terms and other related information to customer.
Authorization and follow-up for return goods authorizations (RGA).
Process credit check information on all new customers.
Education & Certifications: High school graduate/GED.
Experience: 0-1 year general office experience.
Analytical thinking, initiative, teamwork, customer Service and cooperative.
Physical Requirements: Long periods of sitting/standing at an individual work station, heavy computer work.
Skill assessments required: Alphanumeric Data Entry, Sales Order Data Entry & Typing; must have 8000-10000 key strokes with high accuracy.
Multiple Healthcare Plans
Accident, Disability, Life
Direct Deposit/Pay Cards