Customer Service Representative

Mentor, OH 44060

Posted: 03/11/2019 Industry: Clerical Job Number: 507159

Premier Mentor area manufacturer has an immediate opening for a Customer Data Specialist. Responsible for creating and maintaining accurate customer data allowing for timely order entry, shipping, invoicing, and the eventual payment of these invoices; to provide an accurate picture of the customer and its relationships via research/validation; to ensure that the party responsible for payment is clearly identified.

         $13.99 18.08/hr

         8AM 5PM Monday through Friday

         4-6 month assignment

         Great environment!

 

Position is fast paced and requires extreme attention to detail as well as problem-solving ability. Position also requires extensive internet research capabilities and disciplined communication skills with various departments and customers both internally and externally throughout the world. Must be flexible to meet changing priorities.

Duties include:

 

         Extensive internet research capabilities and disciplined communication skills with various departments and customers both internally and externally

         Validate customer name, address and ownership performed primarily through internet research

         Set up new customer accounts

         Create, modify, or inactivate customer account relationships

         Ensure the two customer databases (Oracle and Siebel) remain in sync

 

Requirements include:

 

         1-3 years of experience in a previous role

         HS Diploma required; some college or computer certification preferred

         Excellent verbal and written communication skills

         Must be flexible to meet changing priorities

         Use of independent judgment

         Strong attention to detail

 

If interested please send a resume to: mentor@trnstaffing.com

 

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