Desktop Analyst

Omaha, NE 68102

Posted: 08/29/2023 Industry: Information Technology Job Number: BP37488045

Job Description

Play a pivotal role in identifying and solving workstation hardware and software problems when you step into the position of IT Desktop Support Analyst.
What Matters Most: 
  • Competitive hourly rate of $32 - $40 with some flexibility based on skills and experience
  • 1-year Contract opportunity with possibility of extension or option to hire
  • Hybrid position working onsite 50% of the time in the exciting Omaha, NE area
  • Work Schedule: 1st shift Monday – Friday, flexible start/end times
  • 2+ years related work experience is required 
Your New Role:
Join a dynamic insurance organization based in Omaha, NE as an IT Desktop Service Analyst. This is an important role where you will have a profound impact on keeping the IT workstations up and running. You will play a key part on the team as you:
  • Identify and troubleshoot workstation hardware and software problems.  
  • Respond to, research, and resolve questions received through the Service Desk. 
  • Train employees in the use of computer equipment and related software in informal sessions.  
This is a hybrid position, allowing you to have work-life balance and collaboration with teammates.
Your Experience:
  • Bachelor’s Degree in computer Science or related field 
  • 3+ years related work experience in a relevant field
  • Active Directory experience
  • Group Policy experience
  • Remote Support Tools experience
  • ITSM Tools experience
  • VPN Product experience
  • Strong trouble-shooting ability
Preferred Experience: 
  • Knowledge of deployment tools and remote management software 
  • O365 knowledge and experience
Your New Organization:
This financially strong and stable insurance organization is renowned for years of success.  An exciting, friendly, and “small company” atmosphere make this a stellar place to work as a contractor and grow your skills to advance your career.
If you are a talented IT Desktop Support Analyst seeking personal fulfillment and professional growth and have the background that lines up with the description above, apply now to support this dynamic organization. Reserve your path to success with The Reserves Network – apply today.
If you would like additional information, call us at 402-891-6900.
Your Career Partner:
Veteran-founded and family-owned, The Reserves Network specializes in connecting exceptional talent with rewarding opportunities. With our extensive industry experience, we are dedicated to helping you achieve your professional goals and shine in your field. Submit your application for consideration in this and other positions and gain exclusive access to our mobile app for job notifications.
As a part of The Reserves Network, you will gain:
  • Partnership with experienced recruiters that will advise you on all aspects of your job search and career aspirations
  • Direct access to our network of hiring managers where we will get your resume to the top of the pile of submissions for this opportunity and many more like this
  • A long-term career partner who will provide you with market intelligence and guidance
  • Contract benefits which include: 
    • Health, Dental, and Life insurance with premiums starting at $12.95/week 
    • Eligible for 401(k) plan 
    • Industry competitive pay rates based on your experience/qualifications 
    • A $600 loyalty bonus for every 600 hours worked
    • Get paid weekly through direct deposit for every hour you work
    • Being part of a workplace community that values you as a team member with gifts, recognition, and more
As an equal-opportunity employer, we value our employees and foster an environment of respect, integrity, and trust in every aspect of employment. However you identify and whatever your background, we encourage you to apply today.
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