Intermodal Dispatch Assistant

Oak Brook, IL 60523

Posted: 03/15/2024 Industry: Clerical/Office Job Number: NF557964219

Job Description

Intermodal Dispatcher Assistant
 1st shift –Temp to hire opportunity  8:00 am to 5:00 pm
 Great pay rate: $22.00 - $25.00 to start
Oakbrook, IL

We have partnered with a logistics division that has been in business for over 90 years and is actively expanding the 3PL/GLX division. This company is in Oak Brook IL and is seeking an Intermodal CSR. 
As an Intermodal CSR, your primary responsibility will be to communicate with the customer and dispatcher and assist them with any transportation needs.
What you will do:
• Enter all new freight orders into the TMS system (McLeod)
• Schedule appointments via phone, email, or web portal with shipping and receiving locations.
• Enter and ensure all shipment data is correct in McLeod.
• Make daily check calls on all in-transit freight.
• Collect necessary PODs /BOLs directly from carriers and supply documentation to the accounting department.
• Manage incoming calls and emails and respond professionally and promptly.
• Research answers or solutions as needed.
• Listen and respond to customers’ needs and concerns professionally and promptly.
• Provide operational and sales support.
What you need:
 • At least 3 years of Intermodal customer service and/or relatives’ experiences.
 • Proficiency in Microsoft Office (all programs)
• Strong communication skills needed - Take the extra mile to engage customers.
• Strong organizational skills and time management skills. 
• Associate Degree preferred 

 What is in it for You:
 • Weekly Pay Periods

 • When you work as an employee through The Reserves Network, you are eligible to enroll in medical, dental, and vision insurance, as well as 401K, direct deposit, and our referral bonus program!
 • Working Monday to Friday, giving you time to enjoy yourself with friends and family.
Since 1984, The Reserves Network continues to partner with the finest employers to provide opportunities within the office, industrial, professional, and technical markets. As a family- and veteran-founded company, we focus on candidate experience and workplace culture for the nearly 20,000 employees we place annually.

 For more information contact our Schaumburg office at 847-240-9100 or submit your resume at 
 As an equal opportunity employer, we value our employees and foster an environment of respect, integrity, and trust in every aspect of employment. However you identify and whatever your background, we encourage you to apply today or you can download our mobile app to receive and accept real-time job notifications

If you are an Intermodal CSR that is looking for an opportunity for growth and has a drive for results and accountability, this is the job for you. Click apply today!
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