Patient Account Rep

Cleveland, OH 44134

Posted: 03/11/2019 Industry: Medical Job Number: 506913

Patient Account Rep

Cleveland, OH

Hours: 8am-5pm w/hour lunch or 8:30am-5pm w/ half hour lunch.

Salary: $14 an hour.
Provide administrative support to the collections operations within the assigned function(s); through ongoing database maintenance, ensure the timely receipt of claim payments and minimizes bad debt accrual.
Provide outstanding customer service to customers and vendors through effective and timely communication.
Under general supervision, identify and resolve routine outstanding claims.
Generate and analyze diverse reports and work lists in the identification and resolution of general patient account issues.
Assist in the resolution of outstanding payments from past due accounts.
Ensure timely receipt of claim payments; processing payments accordingly and reconciling all necessary data.
Perform all responsibilities in compliance with company policies and procedures; ensuring timely and complete documentation of activities performed.
May serve as a point of contact for customers and/or external vendors in response to inquiries and unresolved issues.
May mentor other staff as applicable and assist with various projects as assigned by direct supervisor; other duties as assigned.
High School Diploma or Equivalent.
General computer skills with working knowledge of word processing, spreadsheet, and email applications.
Detail oriented with good analytical and organizational skills.
Good interpersonal skills with the ability to work cohesively within a team environment.
Excellent oral and written communication skills to effectively communicate with customers and all levels of management.

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