Information Technology

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Service Delivery Manager

Cedar Rapids, IA 52404

Posted: 03/18/2024 Industry: Information Technology Job Number: AT6898421025

Job Description

Service Delivery Manager needed to fill a new position for a well-respected client headquartered in Cedar Rapids, IA. Apply today to take advantage of this unique and exciting opportunity!
 
WHAT IS GREAT ABOUT THIS OPPORTUNITY?
  • Directly hired by our client
  • This company has all employees work onsite
  • Typical business hours Monday through Friday
  • $120000 -$125000 yearly salary with some flexibility based on skills and experience
  • Join a family-owned company that values their people and customers and their customers! This is a unique opportunity to shape the future of a team as they experience growth!
DO YOU ALIGN WITH THESE KEY QUALIFICATIONS?
  • Strong Leadership Experience and ability to Assess, Develop and Manage Staff 
  • Strong Technical Knowledge
    • Experience supporting network infrastructure and troubleshooting (Firewalls, DHCP, DNS, NTP, LDAP, SSL, VPN, etc)
    • Strong operational experience with DNS, TCP/IP including IP Addressing and sub-netting, network connectivity, LAN and WAN architectures
  • Process Improvement Methodology Experience
  • Service Desk Management Experience
  • Project Management Experience – certification a plus
WHAT WILL YOU DO?  
  • Develop and implement operations strategies that improve execution and provide additional value to clients
  • Ensure customer contractual commitments and Service Level Agreements are met and expectations are managed throughout the service delivery team 
  •  Leads and assists with continuous growth year after year, through innovative solutions delivered in a repeatable, scalable and cost-effective manner
WHAT WILL YOU RECEIVE?
Gain access to The Reserves Network Team: 
  • Partnership with experienced recruiters that will advise you on all aspects of your job search and career aspirations
  • Our network has direct access to hiring managers and we will get your resume to the top of the pile of submissions for this opportunity and many more like this 
  • Long-term career partner who will provide you with market intelligence and guidance 
Client Benefits: 
  • Industry competitive salary based on your experience/qualifications
  • Health, Vision, and Dental Insurance
  • 401(k) plan
  • PTO
& Much more!
 
DO YOU WANT TO KNOW MORE?
If you have a background that lines up well with the Service Delivery Manager description and are interested in learning more about this opportunity, apply below NOW!  
 
Studies have shown that people are less likely to apply for jobs unless they meet every qualification. At The Reserves Network, we strive to provide the best experience and opportunities for everyone, so if you are excited about this role but your experience doesn’t align perfectly with every qualification listed, we still encourage you to apply. You may be the right candidate for this or other available roles we have.
 
As an equal opportunity employer, we value our employees and foster an environment of respect, integrity, and trust in every aspect of employment. However you identify and whatever your background, we encourage you to apply today. 
 
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