Ravenna, NE 68869 US
The Reserves Network is partnering with an Omaha agriculture equipment company in search for their Service Manager role. This is a Direct Hire opportunity straight away with one of the largest John Deere dealers in the country who takes pride in having deep roots with the land going back 80 years!
-Communicate, enforce, and monitor Service Department processes and standards to ensure internal and external customer satisfaction as well as department efficiency
-Responsible for Service Department goals and budget
- Hire, train and develop technicians
-Schedule and assign jobs to employees in the Service Department according to their skills and knowledge
-Review work orders for completeness and accuracy prior to customer billing
-Invoice work orders and complete all paperwork in a timely manner
-Ensure all Service Warranty and Product Improvement Program (PIP) claims are completed & submitted within the required timeframe to receive maximum credit
-Grow Service Department sales by building strong customer relationships and providing excellent customer experiences
-Execute Service Department marketing plan and monitor monthly to ensure achievement of departmental goals
-Ensure the shop, service offices, tools, equipment, and vehicles are kept clean, organized and well maintained
Experience, Education, Skills and Knowledge:
-5+ years of experience with John Deere and competitive products
-Ability to professionally lead and motivate others; prior management experience preferred
-Strong interpersonal skills
-Strong written communication skills
-Ability to analyze and interpret financial reports
-Experience with Microsoft Office and Internet Functions
-Associates degree or equivalent experience required
Shift: M-F 7:30am-5:30pm every other Saturday 7:30am-12pm
Salary: $70,000-$100,000 depending on experience.
The Reserves Network is a family-owned and veteran-founded company. Since 1984, we have been bringing employers and job seekers together in a variety of industries and positions.
As an equal opportunity employer, we value our employees and foster an environment of respect, integrity and trust in every aspect of employment. However you identify and whatever your background, we encourage you to apply today or you can download our mobile app to receive and accept real-time job notifications.