Looking for a New Job in Charlotte, NC?

Charlotte, NC 28217

Posted: 05/26/2023 Industry: Clerical/Office Job Number: ZK923695522

Job Description

Verification Specialist

Do you have great customer service and communication skills? Are you very dependable and enjoy working in a team environment? Our client located in South Charlotte who provides a wider array of high-quality services to trucking companies nationwide, is looking for you.

What will you be doing?

Manage verification queues and/or assignments to meet daily workload and targets.
Confirm carrier on the load for fuel advance requests as necessary.
Verify loads through company software accurately and in a timely manner to meet funding deadlines.
Meet or exceed all daily, weekly, and department goals.
Provide feedback to lead and team on how you will accomplish weekly goals.
Use all the resources and software TBS provides to better accomplish tasks.
Maintain communication with brokers via phone, email, or websites and follow up as necessary.
Handle calls reflecting excellent customer service, accurate information, good productivity, appropriate timeliness, and low error rates.

What is required?

Excellent customer service and people skills
Outstanding communication skills (both written and verbal)
High-level problem solver and multi-tasker with excellent time management skills to independently prioritize and complete tasks.
High level of attention to detail.
Dependable with exceptional attendance.
Flexible and highly self-motivated team player.
Willing to work overtime if required.

What’s in it for you?

A growth-oriented company with incredible advancement opportunities.
Multiple healthcare plans, dental and vision insurance for you and/or your family
Optional accident, disability, and life insurance.
Pay directly deposited into your account or pay card every week.
Unlimited referral bonuses

What are the details?

Full Time Monday - Fri
8:00am – 5:00pm
$17.50/HR

Since 1984, The Reserves Network continues to partner with the finest employers to provide opportunities within the office, industrial, professional, and technical markets. As a family- and veteran-founded company, we focus on candidate experience and workplace culture for nearly 20,000 employees we place annually.

The Reserves Network has launched a new mobile app, ReserveAJob, that makes it easier for you to receive and accept real-time job notifications, as well as track work schedules right from your mobile phone! For more information and ways to download the app visit https://rb.gy/fsuhzv

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