Charlotte, NC 28217

Posted: 05/26/2023 Industry: Clerical/Office Job Number: ZK923695522

Job Description

Verification Specialist  
Do you have great customer service and communication skills?  Are you very dependable and enjoy working in a team environment?  Our client located in South Charlotte who provides a wider array of high-quality services to trucking companies nationwide, is looking for you. 
What will you be doing?
  • Manage verification queues and/or assignments to meet daily workload and targets.
  • Confirm carrier on the load for fuel advance requests as necessary.
  • Verify loads through company software accurately and in a timely manner to meet funding deadlines.
  • Meet or exceed all daily, weekly, and department goals.
  • Provide feedback to lead and team on how you will accomplish weekly goals.
  • Use all the resources and software TBS provides to better accomplish tasks.
  • Maintain communication with brokers via phone, email, or websites and follow up as necessary.
  • Handle calls reflecting excellent customer service, accurate information, good productivity, appropriate timeliness, and low error rates.
What is required?
  • Excellent customer service and people skills 
  • Outstanding communication skills (both written and verbal)
  • High-level problem solver and multi-tasker with excellent time management skills to independently prioritize and complete tasks.
  • High level of attention to detail.
  • Dependable with exceptional attendance. 
  • Flexible and highly self-motivated team player.
  • Willing to work overtime if required.
What’s in it for you?
  • A growth-oriented company with incredible advancement opportunities. 
  • Multiple healthcare plans, dental and vision insurance for you and/or your family 
  • Optional accident, disability, and life insurance.  
  • Pay directly deposited into your account or pay card every week. 
  • Unlimited referral bonuses 
What are the details?
  • Full Time Monday - Fri
  • 8:00am – 5:00pm
  • $17.50/HR
Since 1984, The Reserves Network continues to partner with the finest employers to provide opportunities within the office, industrial, professional, and technical markets. As a family- and veteran-founded company, we focus on candidate experience and workplace culture for nearly 20,000 employees we place annually.
The Reserves Network has launched a new mobile app, ReserveAJob, that makes it easier for you to receive and accept real-time job notifications, as well as track work schedules right from your mobile phone! For more information and ways to download the app visit

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